Privacy Policy

PedalMatch ("we," "our," or "us") operates the PedalMatch e-bike recommendation quiz at pedalmatch.com. We are committed to protecting your privacy and being transparent about how we handle your information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding your personal information.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.

1 Information We Collect

Information You Provide

When you use our e-bike recommendation quiz, we collect the responses you provide to help match you with suitable e-bikes. This includes:

• Your intended use for an e-bike (commuting, recreation, cargo, etc.)
• Terrain preferences (paved roads, hills, off-road, etc.)
• Typical riding distance expectations
• Riding style preferences
• Feature priorities (range, speed, comfort, portability)
• Budget range

If you choose to save your results, we also collect your email address. This is entirely optional and only collected with your explicit consent.

Information Collected Automatically

Like most websites, we automatically collect certain technical information when you visit our site:

• Device information: Browser type, operating system, device type (mobile, desktop, tablet)
• Usage data: Pages visited, time spent on pages, click patterns, quiz completion rates
• Referral data: How you arrived at our site (search engine, direct link, etc.)
• IP address: Used for approximate geographic location and security purposes

2 How We Use Your Information

We use the information we collect for the following purposes:

3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Here's what we use and why:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as remembering your quiz progress if you navigate away and return. These cannot be disabled.

Analytics Cookies

We use PostHog for analytics to understand how visitors interact with our site. This helps us improve our quiz and recommendations. PostHog collects anonymized data about page views, button clicks, and user journeys. You can opt out of analytics tracking by enabling "Do Not Track" in your browser settings.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these options in your browser's "Settings," "Preferences," or "Privacy" menu. Note that disabling certain cookies may affect the functionality of our website.

4 Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We work with trusted third-party services (hosting providers, email services, analytics) that help us operate our website. These providers only access your data to perform specific tasks on our behalf and are obligated to protect it.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: If PedalMatch is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using HTTPS/TLS
• Secure cloud infrastructure with regular security updates
• Access controls limiting who can view personal data
• Regular security assessments and monitoring

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security practices.

6 Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Portability: Request your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Quiz responses: Retained for up to 2 years to improve our recommendations
• Email addresses: Retained until you unsubscribe or request deletion
• Analytics data: Aggregated and anonymized data may be retained indefinitely

8 Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

9 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: